Refund and Cancellation Policy

Below is a table outlining the cancellation/refund policy for the next two scheduled SCCC Certification Exams. Please note that refunds are subject to a processing time and may take up to three weeks after the completion of the scheduled testing window.

December 2016 Exam Cancellation Received By: May 2017 Certification Exam Cancellation Received By: Terms of Cancellation
Before October 17, 2016 Before February 21, 2017 Full refund provided*
October 17, 2016 - November 1, 2016 February 21, 2017 - March 17, 2017 $25 Non-refundable cancellation fee*
November 1, 2016 - November 8, 2016 March 17, 2017 - April 17, 2017 $100 Non-refundable cancellation fee*
After November 8, 2016 After April 17, 2017 No refund provided*

*Cancellation Note: In order to receive a refund or to have payment applied to a later exam, the SCCC Candidate must request a cancellation in writing. Appeals for refunds after the established deadlines due to extenuating circumstances may be submitted by email to the CSCCa National Office. Please be aware, however, that appeals will not be accepted more than two weeks after the applicable testing window closes.