Refund and Cancellation Policy

Below is a table outlining the cancellation/refund policy for the next two scheduled SCCC Certification Exams. Please note that refunds are subject to a processing time and may take up to three weeks after the completion of the scheduled testing window.

Below is a table outlining the cancellation/refund policy for the next two scheduled SCCC Certification Exams. Please note that refunds are subject to a processing time and may take up to three weeks after the completion of the scheduled testing window.

December 2020 Exam Cancellation Received By: May 2021 Certification Exam Cancellation Received By: Terms of Cancellation
Before October 14, 2020 Before February 19, 2021 Full refund provided*
October 16, 2020 - November 2, 2020 February 19, 2021 - March 17, 2021 $25 Non-refundable cancellation fee*
November 2, 2020 - December 1, 2020 March 17, 2021 - April 14, 2021 $100 Non-refundable cancellation fee*
After December 1, 2020 After April 14, 2019 No refund provided*

*Cancellation Note: In order to receive a refund or to have payment applied to a later exam, the SCCC Candidate must request a cancellation in writing. Appeals for refunds after the established deadlines due to extenuating circumstances may be submitted by email to the CSCCa National Office. Please be aware, however, that appeals will not be accepted more than two weeks after the applicable testing window closes.