Refund and Cancellation Policy

Below is a table outlining the cancellation/refund policy for the next two scheduled SCCC Certification Exams. Please note that refunds are subject to a processing time and may take up to three weeks after the completion of the scheduled testing window.

December 2023 Exam Cancellation Received By: Spring 2024 Certification Exam Cancellation Received By: Terms of Cancellation
Before October 13, 2023 Before February 16, 2024 Full refund provided*
October 13, 2023 - November 2, 2023 February 16, 2024 - March 15, 2024 $25 Non-refundable cancellation fee*
November 3, 2023 - December 1, 2023 March 15, 2024 - April 12, 2024 $100 Non-refundable cancellation fee*
After December 1, 2023 After April 13, 2024 No refund provided*

*Cancellation Note: In order to receive a refund or to have payment applied to a later exam, the SCCC Candidate must request a cancellation in writing. Appeals for refunds after the established deadlines due to extenuating circumstances may be submitted by email to the CSCCa National Office. Please be aware, however, that appeals will not be accepted more than two weeks after the applicable testing window closes.